Terms of Sale and Use

Who we are

This website and store are run by HARBOR LIQUIDATIONS LLC, 13175 Harbor Blvd, Garden Grove, CA 92843. By placing an order or creating an account you agree to these terms, our Returns and refunds policy and our Privacy policy.

Listings and prices

Colors and finishes may differ from photos. Dimensions are approximate. Prices are in US dollars and exclude sales tax and delivery unless stated. We can correct a listing error, including a wrong price, before an order is handed over; if that happens we tell you first and you can cancel for a full refund. Member discounts apply only while a membership is active.

Orders and payment

Payment is taken by card on a secure page run by Stripe. We never see or store your card number. An order is accepted when payment clears and you receive the order confirmation. Sales tax is calculated at checkout from the pickup or delivery address. You receive an email receipt.

Pickup and delivery

After payment we call you to arrange pickup at the store or a delivery day. Delivery fees are based on distance and shown before you pay. Terms, windows and what to expect at handover are on the Delivery and pickup page. You or an adult you name must be present to receive a delivery. Check your items at handover.

The delivery fee shown at checkout covers delivery to your front door or ground-floor entrance only. Carrying items inside, up stairs or into a room, and assembly, are a separate service at a separate price and are not part of any online order. Call us before you order if you need it and we quote it by hand.

Availability

If an item you paid for turns out to be temporarily unavailable, we offer a swap for another item or a full refund within 2 business days of telling you.

Returns and refunds

Cancellations, returns, damaged items and how refunds are paid are set out on the Returns and refunds page, which is part of these terms.

Membership

A membership is a paid subscription that gives a percentage discount on store prices while it is active. It renews automatically until cancelled from your account. Cancellation takes effect at the end of the period already paid for.

Accounts

You are responsible for keeping your password private and for orders placed from your account. Tell us right away if you think someone else has used it.

Warranty and liability

Manufacturer warranties, where they exist, pass to you with the product. Beyond the rights described on the Returns and refunds page and any rights you have under California law that cannot be waived, items are sold as described and we are not liable for indirect losses. Nothing here limits liability for death, personal injury or fraud.

Law and disputes

These terms are governed by the laws of the State of California. If there is a problem, call (661) 335-2843 first; most issues are sorted out that way. Anything that cannot be resolved goes to the courts of Orange County, California.

Changes

We may update these terms. The version shown here at the time you order is the one that applies to that order.

Auctions

Some floor items are sold by timed auction on this site. A bid is a binding offer to buy at that amount. To bid you need an account and a card saved with our payment processor. When an auction ends, the highest bid at or above any reserve wins, and we charge that card the winning amount plus California sales tax. If the charge fails, we email a payment link valid for 24 hours; if it is not paid, we may offer the lot to the next bidder or list it again. Won lots are picked up at 13175 Harbor Blvd, Garden Grove, CA 92843 within 7 days of payment; lots not collected in that time are forfeited. Auction lots sell as-is, and you may inspect a lot in store before bidding. We may cancel an auction before it ends, and we may reject bids from accounts that abuse the auction.